Manage and maintain the CEO and/or Business Director's daily calendar, including scheduling meetings, appointments, and reminders across multiple time zones.
Coordinate internal and external communications on behalf of the CEO and/or Business Director with professionalism and confidentiality.
Follow up and monitor with team members, vendors, clients, and partners on behalf of CEO and/or Business Director
Screen emails, prioritize urgent matters and draft responses when appropriate
Organize virtual meetings, prepare agendas, take minutes of meeting, and ensure follow-up on action items.
Prepare reports, presentations, spreadsheets, and business documents for executive review.
Maintain accurate and organized digital filing systems and confidential company records.
Conduct online research and compile information for business decisions, partnerships, and strategic initiatives.
Help streamline administrative systems and recommend process improvements for operational efficiency.
Track executive priorities and proactively anticipate scheduling conflicts or business needs.
Manage personal executive tasks and ad hoc assignments with discretion and reliability.
Serve as a dependable point of contact between the CEO and/or Business Director and internal/external stakeholders.
Assist with project coordination and ensure deadlines and deliverables are met across departments.
Provide ongoing support for operations, field staff, and internal departments by managing documentation, schedules, and workflows
Coordinate with team members and vendors to ensure smooth logistics, system processes, and equipment support
Monitor business platforms and internal tools for system statuses, updates, and user support
Facilitate issue tracking and resolution by collaborating with field personnel and reporting tools
Assist in weekly and monthly reporting, data entry, and performance logs
Support leadership with executive-level assistance, scheduling, follow-ups, and general support
Ensure all communications and tasks are handled with high level of professionalism, urgency, and confidentiality.
Maintain responsiveness during agreed working hours and provide consistent executive support in a remote environment.
Requirements
Minimum 2 years experience as an Executive Assistant, or in a similar administrative support role
Strong English communication skills (written and verbal)
Proficient in using digital platforms and productivity tools (e.g., Google Workspace, Microsoft Office, task trackers)
Excellent attention to detail and organizational skills
Capable of managing multiple responsibilities with little supervision
Comfortable troubleshooting and following structured workflows
Reliable and accountable with a solutions-oriented mindset
Familiarity with tools like Odoo, project management systems, or barcode/labeling platforms (Preferred)
Background in coordinating with vendors or handling procurement tasks
Experience in collections, basic bookkeeping, and invoicing is required.