Consolidate what's working into a single framework and run it day to day
Surface capacity, identify fit, and partner with project managers, delivery leads, and Talent Acquisition
Use AI and automation to streamline data capture, surface, and report
Roll the framework out across project teams and practices, driving adoption
Track allocation and capacity, identify underutilised people, recommend internal redeployment
Engage with the vendor and partner network for fast, accurate availability responses
Partner with Talent Acquisition for hiring or contractor decisions based on capacity gaps

Direct experience in resourcing or capacity planning as a core function, within a delivery driven business
A builder mindset, comfortable creating the tools and automations you need, or scoping and recommending the right off the shelf solution when it is the smarter option
Practical experience using AI tools and automation to streamline manual processes, build efficiencies, or surface insight from data
Resilient and pragmatic, with the ability to push through ambiguity and friction to get things working rather than waiting for the perfect answer
Comfortable engaging directly with external stakeholders such as partners or vendors, with the credibility and responsiveness to support time sensitive opportunities
Experience with resource planning, workforce planning, or PSA tools (e.g. Kantata, Float, Runn, Smartsheet, Mosaic, Microsoft Project for the Web) is a bonus
Familiarity with the technology services or MSP partner ecosystem (vendors such as Microsoft, Cisco, Palo Alto, AWS, Fortinet) is a plus
Hands on experience building lightweight tools or automations using Power Platform, low code apps, or scripting is advantageous.

Public holiday swaps that embrace family and cultural diversity
Generous parental and caregiver leave
Flexible work options
Company-wide mentoring
3 days of paid volunteer leave each year
Novated leasing
Employee discounts
Full access to a wellbeing platform packed with expert fitness plans, nutrition tips, and tools to help you feel your best, inside and out.

Resource Manager

Key skills