Senior Product Manager, New Products

Role Overview

• Help build and launch Fig’s next generation of financial products, playing a key role in the company’s expansion into new product areas.
• Work closely with senior leadership to shape product strategy, launch plans, operational models, and execution priorities for new initiatives.
• Take ambiguous ideas and turn them into scalable customer experiences, systems, processes, and operational workflows.
• Lead high-impact, cross-functional initiatives across internal teams including Product, Engineering, CX, Compliance, Credit, Fraud, and Marketing, as well as external vendors and development partners.
• Coordinate closely with external development teams and implementation partners to drive execution and ensure high-quality delivery.
• Design customer journeys, operational processes, support models, and launch frameworks with a focus on scalability, speed, customer experience, and operational resilience.
• Build the foundations needed to scale new products successfully, including tooling, reporting, governance, vendor operations, and internal processes.
• Identify operational risks, edge cases, and execution gaps early, then work hands-on with stakeholders across the business to solve them pragmatically.
• Use data, customer insights, experimentation, and emerging tools to validate assumptions, guide prioritization, and improve outcomes over time.
• Create clear documentation, decision frameworks, and executive-ready materials that help teams align and move quickly.
• Contribute directly to key product, operational, and go-to-market decisions as Fig expands into new product areas.

Requirements

• Experience building and launching new products, programs, or operational initiatives from idea through execution and scaling.
• Strong product and operational judgment, with the ability to balance customer experience, scalability, speed, and risk in complex environments.
• Experience working in fintech, lending, banking, payments, or other regulated industries where operational details and edge cases matter.
• A track record of independently driving ambiguous, cross-functional work forward and turning loose ideas into structured execution plans.
• Experience working closely with both internal teams and external partners, including vendors, development agencies, or implementation partners.
• Strong communication skills and the ability to build alignment across technical, operational, and business stakeholders.
• Comfort operating in fast-moving environments where priorities evolve quickly and not every process already exists.
• A highly ownership-oriented mindset: you’re proactive, resourceful, hands-on, and willing to dive directly into problems when needed.
• Strong analytical instincts and comfort using data to inform decisions, investigate issues, and improve outcomes over time.
• Curiosity about AI tools and emerging technologies, and an instinct for using them pragmatically to improve execution, workflows, and customer experience.

Benefits

• Competitive compensation: Base salary range of $110,000 to $135,000 + bonus.
• Retirement savings program: Employer matching to support your long-term financial goals.
• Comprehensive benefits: Medical, dental, and vision group insurance, as well as health and wellness spending accounts.
• Time off: Generous vacation and wellness time to support rest and recharge.
• Parental support: Parental leave top-up to support your growing family.
• Growth and Development: Continuing education stipend to support your professional development.