Account Growth and Expansion Manager

Role Overview

• Support and manage in-flight commercial opportunities and assist in advancing them through proposal development and contract execution, building trusted partnerships with leading health systems, hospitals, and IDNs.
• Maintain and update account records, tracking key contacts including decision-makers and clinical champions, to support deal progression and flag potential expansion opportunities to senior leadership within existing and pipeline relationships.
• Support senior commercial leadership in engaging clinical and operational stakeholders and connecting Proximie's platform to measurable outcomes that resonate across the account.
• Coordinate internally across Customer Success, Marketing, Engineering, and Product, ensuring every account benefits from a coordinated internal effort that drives retention, expansion, and long-term partnership value.
• Maintain pipeline records and CRM accuracy to give leadership real-time visibility into deal health, conversion rates, and revenue trajectory.
• Stay informed on relevant market trends and competitor developments to better support senior leadership's account and commercial strategy.

Requirements

• 2+ years of B2B experience in sales support, account management, or customer success in the healthcare or healthtech space.
• Familiarity with or exposure to complex sales environments within health systems, hospitals, or IDNs, with comfort engaging clinical and operational contacts.
• Experience with consultative selling and outcomes-based sales approaches, with the ability to support the preparation of customer-facing materials that connect Proximie's platform to relevant clinical and operational outcomes.
• Ability to support deal execution, following established processes to advance originated opportunities under the guidance of senior commercial leadership.
• Strong CRM discipline and comfort with pipeline management and reporting.
• Excellent verbal and written communication skills, including the ability to support the preparation of proposals, presentations, and client-facing materials.
• Willingness to travel nationally to engage health system partners and attend key industry events.

Benefits

• Generous PTO plus two dedicated wellbeing days and your birthday off.
• Summer Fridays
• early finish on Fridays throughout the summer months.
• Annual bonus program based on individual contribution.
• $1,000 annual personal development stipend for all permanent employees.
• Flexible working hours built on trust, not clock-watching.
• A global team and the opportunity to see the world.