Complete prior authorizations
Source financial assistance on behalf of patients
Process pharmacy claims
Coordinate medication dispensing and shipping
Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
Improve the patient experience by answering questions and requests via phone
Act as a liaison between the patient, their provider and the pharmacist

You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
Technician registration or licensure in State of employment, national certification as CPhT is preferred.

Specialty Pharmacy Care Coordinator

Key skills