Maintain and execute the strategic roadmap for the ZF [pro]Service Network and expand network presence by onboarding qualified workshops across target geographies.
Conduct annual audits of network partners to ensure compliance, performance, and service quality and identify gaps in network coverage and implement corrective actions as needed.
Support the development of marketing initiatives aimed at increasing brand awareness and network value.
Collaborate cross-functionally (Training, Sales, Warranty, etc.) to enhance program benefits.
Coordinate and lead network conferences and engagement events and serve as the primary point of contact for [pro] service partners.
Build and maintain strong relationships through proactive support and service.
Ensure all activities contribute to the direct or indirect sale of ZF products and services.
Maintain a comprehensive and accurate customer database and ensure partner visibility across internal systems and marketing platforms.

Bachelor's Degree in Business, Engineering, or other relevant field
3+ years of experience in Sales and/or Customer Service
Automotive industry experience required; Commercial Vehicle market experience preferred
Experience in training content development and program certification a strong plus
Technical understanding of systems, products, and diagnostics preferred
Strong proficiency in Microsoft Office (Excel, PowerPoint, Outlook, etc.) and Salesforce
Excellent verbal and written communication skills, including public speaking and presentations
Highly self-motivated with the ability to work independently and manage multiple priorities

Sales Coordinator

Key skills