About this role

Make outbound calls to customers and potential clients using a script provided by the company
Identify potential clients and tailor your approach to meet their needs and preferences.
Handle objections and rejections effectively, professionally, and positively
Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary
Qualify the potential client to ensure they are a good fit for the services offered by the company
Schedule appointments with qualified potential clients based on their availability and the availability of the sales team
Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment
Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools
Meet daily or weekly appointment booking targets set by the company

Proven experience as a telemarketer or similar sales/customer service role
Excellent communication skills, with a persuasive and confident manner
Ability to work well under pressure and meet daily or weekly appointment booking targets
Experience using CRM platforms and other sales tools
Strong interpersonal skills
High energy and confidence
Someone who listens to diverse perspectives with an empathetic attitude.
A lifelong learner who is performance driven.
Someone who recognizes our customers as our most important stakeholders.

Bilingual Business Development Coordinator, Telemarketing

Key skills