Senior Account Manager – Nearshore Talent Solutions

Role Overview

• Own and grow a portfolio of clients across the U.S. and Canada.
• Generate new business opportunities through outbound sales, referrals, past client relationships, networking, and strategic prospecting.
• Identify client hiring needs and translate them into clear requirements for Workana’s recruiting and delivery teams.
• Partner with internal recruiting and operations teams to ensure strong delivery, client satisfaction, and retention.
• Expand existing accounts through upselling, cross-selling, and identifying new hiring or outsourcing opportunities.
• Manage the full commercial cycle, from initial conversations and needs discovery to proposals, negotiation, onboarding, and account growth.
• Track pipeline, revenue opportunities, client activity, and account performance.
• Proactively address client concerns and ensure Workana is positioned as a trusted long-term talent partner.

Requirements

• 5+ years of experience in account management, business development, client partnerships, or sales within IT staffing, recruiting, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions.
• Experience selling contractor, staffing, outsourcing, or remote talent services to companies in the U.S. and/or Canada.
• Strong existing network or book of client relationships with companies that may need nearshore LATAM talent.
• Proven ability to generate new leads and open new accounts without depending on inbound lead flow.
• Track record of owning revenue, managing client relationships, and growing accounts through expansion, upselling, or cross-selling.
• Strong understanding of how companies buy staffing, contractor, outsourcing, or software delivery services.
• Ability to build trust with senior stakeholders, including founders, executives, hiring managers, talent leaders, and technology leaders.
• Experience working in entrepreneurial, high-ownership, or performance-based environments.
• Based in the U.S. or Canada.

Benefits

• Remote-first role based in the U.S. or Canada.
• Work with one of the largest remote talent platforms in Latin America.
• Opportunity to directly shape Workana’s expansion in North America.
• High-impact commercial role with ownership over client growth and revenue.
• Uncapped commission structure tied directly to generated net revenue.