Review flagged contractor onboarding cases, including KYC documentation, identity verification discrepancies, and incomplete or inconsistent submissions.
Manage the queue of manual reviews generated by stricter compliance controls, applying sound judgment to approve, escalate, or reject cases.
Review changes to legal identity and tax data submitted by contractors, assessing legitimacy and flagging anomalies.
Investigate beneficiary and bank account setup issues, including name mismatches, duplicate account risk, and potential fraud indicators.
Support re-verification workflows and in-life monitoring processes to ensure continued compliance throughout the contractor engagement.
Track and act on regulatory or policy changes that affect active contractor relationships.
Partner with the CX team on contractor and client-facing communications related to compliance matters, while retaining ownership of all compliance decisions and determinations.
Serve as the compliance subject matter expert in operational conversations involving contractor lifecycle issues.
Identify recurring compliance issues and patterns across the case queue, and feed structured insights back to the Product team to drive automation and reduce manual review volume over time.
Contribute to the development and refinement of internal compliance policies, playbooks, and decision frameworks.

2–4 years of experience in compliance, KYC/AML operations, risk review, or a related function — ideally within fintech, payments, HR tech, or a platform operating across multiple jurisdictions.
Hands-on experience reviewing identity documents, tax forms, and financial account data across international contexts.
Strong analytical judgment — comfortable making nuanced compliance decisions with incomplete information and documenting your rationale clearly.
Familiarity with contractor classification risks, cross-border tax obligations, or global employment regulations is a strong plus.
Excellent written communication skills, particularly in translating compliance requirements into clear guidance for non-compliance stakeholders.
A process-improvement mindset — you don't just work the queue, you look for ways to shrink it.
Comfortable operating in a fast-paced, remote-first environment with distributed teammates across multiple time zones.

Contractor Compliance Analyst

Key skills