Develop detailed project plans, including setting milestones and adhering to deadlines Identifying risks and developing mitigation strategies.
Establish and maintain relationships with key stakeholders
Being responsible for getting the work done to the right standard and adapting to the different structure and needs of specific project.
Leading and motivating the team of people involved in the project.
Co-ordinating with multiple work streams and teams.
Ensuring the project is running on time and to budget.
Measure project performance using appropriate tools, and report progress.
Dealing with changes to the project as and when necessary.
Ensuring the outcomes and benefits of the project are delivered; and
Working to the RDG Project Delivery Framework.

Experience of managing third-party suppliers and coordinating with internal functions, such as QA and service delivery.
Experience of delivering complex technical projects in line with a recognised delivery & release lifecycle;
Managing project scope, including benefits management, change control, configuration management, change management and requirements management.
Experience with project scheduling – both resource and time.
Project budget and cost control experience.
Managing risk, understanding the risk context and demonstrating a range of risk techniques.
Experience in dealing with external resource, including third party contracts and procurement.
Solid understanding of a project business case and ability to translate the business case into successful delivery.
Experience in project planning, reporting and stakeholder management.
Experience and qualifications in standard project methodologies e.g. Prince, Agile, Scrum.
Experience of using project tools such as Jira, Confluence, and MS Project/Smartsheet.

75% off rail travel for personal and family use, plus international rail discounts.
30 Days annual leave (plus buy/sell options and additional leave for key life events)
Season ticket loan for commuting costs.
Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
Pension scheme – up to 11.58% employer contribution.
Private medical insurance including mental health and specialist care.
Discounted gym membership and access to wellbeing programmes.
Opportunity to influence long-term ticketing strategy and gain visibility at senior levels.

Project Manager – Railcard Retailing

Key skills