Health Strategy & Operations Program Manager

Role Overview

• Develop and refine strategic plans, frameworks, and roadmaps to support organizational goals and long-term priorities
• Lead day-to-day program operations, including scheduling, tracking milestones, managing budgets, and monitoring performance
• Establish and manage governance structures, facilitating decision-making, risk identification, and issue escalation
• Drive operational efficiency by assessing existing workflows, identifying process gaps, and implementing improvements
• Coordinate across business, technical, and leadership stakeholders to ensure alignment and smooth delivery
• Prepare executive-ready materials, including status reports, strategic briefs, dashboards, and leadership updates
• Facilitate change management efforts and ensure organizational readiness during transitions or new initiatives
• Support workforce planning, resource allocation, and stakeholder engagement across multiple workstreams
• Use data and insights to inform recommendations, evaluate program effectiveness, and guide strategic decisions
• Champion collaboration, transparency, and continuous improvement across teams
• Lead a cross-portfolio team to support the implementation of an electronic health record system for a federal client
• Develop processes and products to facilitate effective coordination across four portfolios supporting key program areas
• Drive the development and implementation of project management tools, including multiple Power BI dashboards, to promote project execution, reporting, and leadership decision making
• Create streamlined business processes and playbooks to document critical program functions
• Responsible for process modeling and building national-to-local initiatives, including roadmaps

Requirements

• Bachelor’s degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
• 8+ years of experience in program management, strategy execution, or operations management in complex, matrixed environments
• Strong analytical and problem-solving skills, with the ability to translate insights into actionable recommendations
• Proven ability to manage multiple workstreams, competing priorities, and senior-level stakeholder expectations
• Excellent communication, facilitation, and executive-level presentation capabilities
• Experience with governance frameworks, performance management, and strategic planning
• Certifications such as PMP, Agile/Scrum, Lean/Six Sigma, or change management highly desirable
• Previous Federal consulting or experience working within the DoD, Veteran’s Health Administration (VHA) or Military Hospital System (MHS)
• The ability to travel is an essential function of this role and may vary based on client, enterprise or project needs, with up to 75% travel to client sites nationwide
• Candidates must comply with applicable client requirements, such as immunization and occupational health mandates

Tech Stack

• PMP

Benefits

• medical, dental, and vision coverage to employees and dependents
• a 401(k) plan with a generous employer match
• an employee stock purchase plan
• a generous Paid Time Off policy
• paid parental leave and adoption assistance
• Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year