Senior Program Manager, Learning and Development

Role Overview

• Lead Enterprise Learning & Leadership Development Initiatives
• Lead the strategy, design, implementation, and continuous improvement of enterprise learning and leadership development programs aligned to business priorities and workforce capability needs
• Partner with HR Business Partners, senior leaders, and cross-functional stakeholders to identify organizational capability gaps and recommend targeted development solutions
• Design Modern, Engaging Learning Experiences
• Design and deliver impactful leadership, professional, and organizational development experiences using modern adult learning principles and evidence-based learning practices
• Develop scalable learning solutions across multiple delivery channels, including virtual, hybrid, instructor-led, self-paced, and digital learning environments
• Drive innovation in learning design by incorporating interactive, technology-enabled, and learner-centered approaches that enhance engagement and knowledge retention
• Continuously evaluate and improve the learner experience to ensure learning solutions are relevant, accessible, scalable, and aligned to evolving business needs
• Stay current on emerging trends, technologies, and best practices in leadership development, enterprise learning, and workforce capability building
• Leverage Learning Technology, Analytics & AI
• Serve as a subject matter expert in learning technologies, including LMS platforms, Workday Talent functionality, digital learning tools, and learning analytics capabilities
• Leverage Power BI and other analytics tools to develop dashboards, analyze learning data, identify trends, and generate actionable insights for HR and business leaders
• Use data-driven evaluation methods to measure learning effectiveness, learner engagement, adoption, and business impact
• Identify opportunities to optimize learning operations, reporting, automation, and learner experience through the strategic use of technology and AI-enabled solutions
• Explore, evaluate, and implement emerging learning technologies and AI tools that improve scalability, personalization, operational efficiency, and the overall employee learning experience
• Influence & Collaborate Across the Organization
• Serve as a trusted consultant and strategic COE partner to HR teams, leaders, and stakeholders across the organization
• Collaborate with internal partners and external vendors to deliver high-quality learning solutions and experiences
• Drive Operational Excellence
• Manage multiple enterprise learning initiatives simultaneously while maintaining strong attention to quality, timelines, communication, and stakeholder experience

Requirements

• Bachelor’s degree required (Human Resources, Organizational Development, Education, Business, Operations, Supply Chain, or related field)
• 10 or more years of progressive experience in leadership development, positions within an L&D/Human Resources organization
• Demonstrated experience designing and leading large‑scale leadership development, employee engagement, and corporate culture initiatives
• Demonstrated experience implementing and maintaining an LMS system
• Proven ability to influence and partner with senior leaders and cross‑functional stakeholders
• Strong people leadership experience, including coaching, developing, cohort leadership development learning and leading individuals and leaders
• Strong strategic thinking, execution, and change leadership capabilities
• Demonstrated experience managing external partners and vendors
• Results-oriented leader with experience driving high impact, high visibility leadership development programs and initiatives at all levels in the organization
• Expertise in adult learning principles, leadership frameworks, and learning measurement methodologies
• Experience with digital learning platforms, learning analytics, and modern learning technologies
• Lean, Six Sigma, and/or project management (PMP) certifications preferred
• Leadership development, coaching, or learning certifications preferred (e.g., ICF, SHRM, ATD).

Tech Stack

• PMP

Benefits

• Eversource offers a competitive total rewards program
• Check out our careers site for an overview of our benefits programs.