Account Director – Learning and Development

Role Overview

• Lead client accounts of up to £400K revenue, ensuring profitability and growth
• Take strategic lead on client briefs and provide direction from start to finish
• Drive client satisfaction and follow up on campaigns
• Manage financial processes and budgets for client accounts
• Identify and pursue new business opportunities
• Manage and develop team members and external service providers

Requirements

• Proven experience in account management, with a clear understanding of client relationship management
• Strong strategic thinking and ability to provide direction
• Excellent communication and interpersonal skills
• Experience in budgeting and financial management
• Ability to lead and inspire teams
• Understanding of therapeutic landscape relevant to client accounts
• Proficiency in project management tools and financial platforms
• Ability to travel as required