Sales Associate – Global Agency

Role Overview

• Manage reservation enquiries from Agency partners, meet SLAs, and turn interest into confirmed bookings.
• Support the Key Account Director in hitting quarterly budget targets and identifying industry trends that give us a competitive edge.
• Assist in the strategic onboarding of new agency partners, ensuring they are perfectly aligned with Bob W’s growth mission.
• Help organise and execute client FAM trips and presentations to boost brand awareness and foster long-term loyalty.
• Collaborate on building best-in-class sales processes that ensure both bookers and guests receive a 5-star experience.
• Utilise CRM tools to track progress, manage relationships, and turn market analysis into actionable sales results.

Requirements

• Has at least 1 year of experience in reservations or B2B hospitality sales.
• Has a proven track record of achieving or exceeding sales targets.
• Is highly organised with strong time management and attention to detail.
• Builds strong client relationships with excellent communication skills.
• Thrives in a fast-paced environment and manages multiple priorities confidently.
• Takes initiative with a proactive, solution-focused mindset.
• Has experience onboarding and managing client accounts.
• Understands hospitality corporate and agency sales channels.
• Is comfortable using CRM systems; experience using Pipedrive is a plus.
• Is ambitious, collaborative, data-driven, and fluent in English.

Benefits

• Competitive base salary plus a quarterly bonus structure tied to performance.
• Unlimited holidays.
• Free nights and generous discounts at Bob W locations.
• Voluntary Health Insurance.
• Oliva mental well-being platform access.
• Discounted rates for gyms.
• Enhanced parental leave policies.
• Mobile phone call compensation.
• Development and growth opportunities with an L&D budget.
• Regular team events.
• Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.