HR & People Operations Manager

Role Overview

• Own and administer Rippling end to end: onboarding and offboarding workflows, payroll cycles, benefits enrollment, compliance features, app provisioning, learning and training programs, and custom reporting
• Run full-cycle recruiting coordination including job postings, interview scheduling, offer letters, and background checks
• Design and execute onboarding and engagement programs that get new employee and contractor hires up to speed, excited, and set up for success from Day 1
• Administer all employee benefits including health, dental, vision, 401k, and FSA, including open enrollment and ongoing employee questions
• Maintain all personnel files and HR documentation to ensure audit readiness
• Serve as the first point of contact for employee and contractor questions on policies, benefits, and HR matters
• Support managers with performance conversations and employee relations issues; escalate complex matters to the CAO or outside counsel as appropriate
• Maintain and update the employee handbook and HR policies as we grow
• Ensure ongoing compliance with federal, state, and local employment law across our distributed workforce
• Manage workers compensation, required filings, and leave administration
• Support office and administrative operations including vendor management and contract tracking
• Help plan team events, all-hands, and culture-building moments

Requirements

• 2 to 5 years of HR generalist or people operations experience, preferably at a startup or high-growth company
• Deep, hands-on Rippling (or equivalent) experience across payroll, benefits, onboarding workflows, compliance, and reporting.
• Experience implementing Rippling (or equivalent) or migrating into it is a strong plus
• Proven ability to build HR infrastructure from scratch, not just maintain what is already in place–with an eye toward how to improve efficiencies for all staff
• It’s a plus if you have supported contracted telehealth practitioners
• High discretion and sound judgment with sensitive personnel matters
• Exceptional organizational skills and comfort operating without a lot of existing process

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible work arrangements