Internship – Project Manager, AI Startup

Role Overview

• Central point of contact for customers and building long-term relationships.
• Support new customers with the implementation of our telius solution.
• Monitor customer satisfaction and prepare reports to identify areas for improvement.
• Analyze customer feedback and usage patterns.
• Conduct workshops to ensure customers receive an effective solution.
• Serve as the interface between customers and internal teams (e.g., Sales, Product Management).

Requirements

• Strong ability to build and maintain trusted relationships with customers.
• Quick learner with the ability to work in a disciplined, goal-oriented manner.
• Strong communication skills, both written and verbal.
• Ability to analyze user behavior, identify trends and opportunities, and monitor and optimize customer campaigns.
• Excellent teamwork and communication skills, and a self-directed, responsible approach to work.
• Prior experience in customer support is a plus but not required.

Benefits

• Startup atmosphere: A pleasant, dynamic work environment that encourages creativity and innovation.
• Varied responsibilities: Diverse tasks with a high degree of ownership where you can contribute your ideas.
• Projects with reputable clients: Work on exciting projects and gain valuable experience with well-known companies.
• Steep learning curve: Close collaboration with experienced colleagues allows you to quickly acquire valuable skills and knowledge for professional and personal development.
• Short communication paths and fast decision-making: Benefit from rapid communication and fast decisions that enable you to have a direct impact on projects.
• Flexible working hours and remote work: Enjoy flexible hours and the option to work from home, including appropriate equipment.
• Modern office: A contemporary office in the heart of Frankfurt that provides a pleasant working environment.
• Gym membership: With WELLHUB you get access to over 6,000 sports and wellness offers across Germany.
• Corporate Benefits: Receive discounts at over 600 attractive companies and enjoy exclusive perks.
• Company events: We regularly organize great company events to strengthen team spirit and add variety to everyday work.