Sales Manager – Process Industries

Role Overview

• Maximize sales and market share of refractory products and services for process industries customers.
• Develop and maintain multi-level relationships across customer organizations.
• Identify opportunities to increase revenue through material, service offerings, and margin optimization.
• Build strong supplier–end-user relationships to ensure long-term partnerships.
• Monitor and respond to political, economic, competitive, and production trends affecting the process industries.
• Achieve customer-specific targets including sales volume, turnover, inventory day-on-hand (DOH), and margin.
• Maintain CRM records including customer contacts, call reports, opportunities, market share, and competitor activity.
• Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
• Provide strategic updates on product performance, application innovations, and service enhancements.
• Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
• Oversee demand cycles including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
• Negotiate favorable payment terms and ensure timely collections.
• Coordinate daily schedules of sales activities and service personnel.
• Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
• Support customer refractory installation and application troubleshooting.
• Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.

Requirements

• Minimum 5 years of Commercial Sales experience
• Minimum 2 years of Industrial experience, preferably involving refractories

Benefits

• Competitive compensation and outstanding benefits