About this role

Take ownership of the end-to-end journey for our large commercial generator customers
Build strong long-term relationships with customers
Monitor portfolio performance using reporting and data analysis
Work closely with cross-functional teams
Resolve complex customer queries
Support retention and identify growth opportunities
Deliver against KPIs and service standards

Passionate and customer-focused Account Manager or Customer Service professional
Experience supporting commercial customers, ideally within the energy or renewables sector
Strong organisational skills
Excellent verbal and written communication skills
Analytical and solution-focused
Comfortable working with data and reporting
Quick learner and enjoys sharing knowledge
Able to work independently and within a team
Comfortable travelling occasionally to meet customers face-to-face
Knowledge or experience within renewables, energy, or microgeneration (Desirable)
Previous experience working with B2B customers (Desirable)
Experience managing commercial customer relationships or account portfolios (Desirable)

Business Account Manager – Export

Key skills