Program Manager, Electrical/National Account Focus

Role Overview

• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs.
• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter-branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.
• Monitor estimate-to-actual performance trends.
• Identify early indicators of margin erosion or project risk.
• Track change order capture rates and financial performance drivers.
• Lead quarterly financial performance reviews with executive leadership.
• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution
• Develop and maintain formal project risk registers
• Conduct monthly program risk reviews.
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
• Lead program-level lessons learned reviews to improve future execution.
• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers.
• Lead Executive Business Reviews (EBRs).

Requirements

• 5-10 years of program or project management experience ideally managing a national account in multiple sites
• Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium
• and low voltage electrical systems or related technical field
• Demonstrated financial literacy and ability to interpret project financials
• Experience managing or overseeing large programs or projects exceeding $1M
• Proven ability to coordinate multi-site or multi-branch operations
• Strong executive communication and stakeholder management skills
• Strong financial acumen including budgeting, forecasting, and margin management
• Experience interpreting contracts and managing change orders
• Proven ability to lead large field teams and multi-disciplinary resources