Senior Specialist, Therapeutic Excellence Learning Experience Designer

Role Overview

• Serve as the primary Global learning consultant for assigned Brands/Franchise, establishing and sustaining strong relationships with brand, sales, and functional leaders
• Consult with stakeholders to identify performance needs, capability gaps, and desired business outcomes aligned to brand and launch strategies
• Translate business and performance into an integrated learning strategy that may include training and non-training solutions
• Monitor trends, data, and feedback to continuously refine learning strategies and recommend improvements
• Report on learning initiative progress, risks, and key decisions in regular business forums, including high-stakes cross-functional leadership meetings
• Design scalable, learner-centric, science-based learning journeys by persona and role, aligned to global learning and brand strategy
• Create high-level designs, detailed design documents, learning blueprints, and content frameworks across multiple modalities (digital, virtual, ILT, blended)
• Partner closely with Learning Developers, SMEs, and vendors to ensure fidelity to design intent and business outcomes
• Oversee internal and external vendors responsible for learning design and development, ensuring quality, scalability, speed, and cost-effectiveness
• Manage learning programs end-to-end, including timelines, dependencies, prioritization, and stakeholder communication
• Anticipate commercial reviewer concerns by proactively preventing claim creep and tone risks, ensuring fair balance framing while maintaining appropriate scientific depth for the defined learner persona
• Support training delivery and/or enable subject matter experts and trainers as needed for Global markets
• Analyze learning effectiveness data, learner feedback, and business impact metrics

Requirements

• Minimum of 6 years of progressive experience in learning & development or instructional design (reduced with Master’s degree)
• Demonstrated experience designing and leading learning solutions for pharmaceutical or healthcare product and disease education
• Experience translating business strategy into scalable, learner-centric learning solutions
• Experience participating in or leading formal Medical/Legal/Compliance (CRT/PRT) review processes
• Proven ability to partner cross-functionally and influence stakeholders at multiple levels
• Strong communication skills, verbal and written, for both technical and non-technical learning
• Creative thinking, strong problem-solving, continuous improvement capability
• Ability to guide / mentor Learning Developers and troubleshoot issues
• Management of design and development vendors
• Assess capability, evaluate, and measure value and business impact
• Stakeholder analysis and management, change management
• Business acumen and ability to rapidly learn business and cultural contexts

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays, vacation, and compassionate and sick days