Act as a representative to the customer's organization
Establishes and builds relationships in local, regional, and national markets
Manages and promptly resolves customer concerns
Records, tracks customer interactions in accordance with the corporation's procedures
Verifies product installations and that all paperwork received is accurate and complete
Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes
Develops strategies to drive increased savings acquisition
Works with engineering and program to research and analyze current and future technical specifications and requirements
Prepares sales forecasts
Troubleshoots technical issues, determine a solution in accordance with product and customer specifications, and recommends solutions

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Senior Account Manager

Key skills