Ownership in leading the delivery of the Channel/VCSP Learning Journeys (onboarding)
Develop reinforcement materials (job aids, documentation, etc.) beyond the scope of the global learning journey resources
Monitor and track performance during onboarding and regularly communicate with Managers and appropriate stakeholders to ensure participants are equipped with the necessary skills and knowledge to effectively execute in their roles
Facilitate face-to-face and virtual small group, 1:1, and large group training sessions as-needed with positive participant feedback and survey results
Drive the adoption of existing training as recommended or required
Track learning metrics and associated data insights for Channel/VCSP teams using internal best practices like the Kirkpatrick model of training evaluation
Evaluate performance and provide insights to management/leadership
Create training deliverables where appropriate
Document the implementation of training programs and initiatives to ensure quality and effectiveness
Support call shadowing and role play initiatives
Collaborate with internal SMEs for tool and productivity enablement including the adjustment to new or changing processes, updated product launch information or corporate messaging, sales plays, etc.
Leverage data intelligence and anecdotal feedback to make recommendations to Channel/ VCSP leadership for seller support and improvement
Draft regular communications with internal team members or stakeholders on enablement program/initiative progress
Participate in AMER and Global Sales Acceleration team meetings, workstreams, and events as defined – this includes passing all necessary trainings and certifications in a timely manner (Ex: Veeam Selling, JOLT, vPower, Onboarding, Product Launch Training, etc.)
Provide Manager and Leadership support to scale communications, business insights, sales plays, etc. to improve awareness of programs and important information
Participate in the planning and support of All-Hands meetings across Channel/ VCSP teams to drive awareness of programs, insights and information that creates business impact
Requirements
Training facilitation experience
Proven record of driving programs and projects independently with success
Excellent communication and interpersonal skills
Strong attention for detail and open to coaching and feedback
Prior experience working with sales teams or a combination of experience and education preferred
Exceptional organization skills with the ability to manage multiple projects simultaneously
Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter
Strong collaborator and team player, maintaining a positive attitude and outlook in times of change (timelines, process, etc.)
Familiarity with software sales and backup industry preferred
Familiarity with sales methodologies and their adaptation into a sales environment preferred
Experience with Service Provider and Channel GTM motions
Experience with Salesforce.com or similar CRM preferred
Experience with collaboration tools like MS Teams, Zoom, Webex, etc. preferred
Able to travel as needed (up to 20%)
Tech Stack
SFDC
Benefits
Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning