Handle inbound and outbound calls to nurses and healthcare support workers in order to book them into shifts in the various community settings, ensuring their skillset matches the shift requirements.
Liaise with healthcare workers to respond to queries and gain availability for current and future shifts.
Upload and update service users shift information onto our system, ensuring this is communicated to new workers.
Develop good relationships with the service users family, providing a supportive and empathetic approach.

Pensions scheme
free mortgage broker service & life assurance
Wellbeing Benefits
Employee Assistance Programme.
Digital Health & Wellbeing App.
Mental, Social, Physical & Financial Workshops
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts

Community Placement Coordinator

About this role