responsible for coordination across the different value streams of GD PCC Program activities with specific focus in India
Work with specific project teams & leads to help coordinate local execution and impact
Function as a point of contact and communication with India leadership related to PCC status and key milestones
Lead strategy and efforts horizontally across value streams to drive consistency and automation for common activities such as project management, business analysis, training, testing, reporting, and Operational readiness
The role will evolve with the PCC program, and India team will play an important role in the broader PCC program leadership team and help evolve and drive benefits across all aspects of PCC

Strong experience in Business Analysis within banking, payments, custody, cash management, or financial services platforms
Understanding of payments processing, DDA platforms, ISO 20022, SWIFT, or transaction banking concepts
Experience supporting large transformation or migration programs in a regulated environment
Requirements elicitation, documentation, and validation
Process mapping and data analysis
Stakeholder management across global teams
Support of testing, UAT, and business readiness activities
Experience working in Agile and/or hybrid delivery models
Familiarity with requirements and testing tools (e.g., JIRA, Confluence, Clarity, or similar)
Strong documentation and communication skills suitable for senior stakeholder and program‑level audiences
Ability to operate effectively in a complex, multi‑stakeholder global program
Strong analytical mindset with attention to detail and traceability
Proactive ownership of business outcomes, not just documentation
Comfort working across technology, operations, and product boundaries
Commitment to quality, risk reduction, and operational resilience
Strong managerial and communication skills
Ability to influence and drive execution
6-8 years’ experience in financial services
Preferably having been involved in key transformation projects/initiatives; Project Management and Business analysis experience; Back-office operations experience (Payment initiations, Experience in using HGN/IBS applications)

PCC Business Analyst – Assistant Manager

Key skills