Develops and executes account business plans including transactional and strategic initiatives to grow the organization’s business.
Builds strong professional working relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of clients’ needs.
Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organization’s capabilities to client business and IT priorities.
Anticipates client needs and facilitates solution development in collaboration with cross-functional teams and industry experts.
Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
Provides feedback to internal teams based on client interactions to improve products, services, and processes.
Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team.

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave

Global Account Manager, Tier 1 Sales

Key skills