Support business management activities for customer programs and commercial portfolios
Partner with cross-functional teams to align commercial objectives with operational execution
Assist in tracking program performance metrics, risks, and business deliverables
Support coordination of customer-related business activities and communications
Assist in development of customer proposals, pricing analyses, and commercial documentation
Support revenue forecasting and financial tracking activities for assigned programs or accounts
Build collaborative working relationships with internal stakeholders and customer teams
Support continuous improvement initiatives focused on efficiency, consistency, and customer experience
Collaborate with Program Management, Sales, Site Leadership, Supply Chain, Quality, and Finance teams

Bachelor’s degree in a scientific, engineering, or business discipline required
MBA or advanced business degree preferred
5–8 years of experience in business management, commercial operations, finance, project/program management, or related fields
Experience in pharmaceutical, biotechnology, gene therapy, or CDMO environments preferred
Experience working in cross-functional and matrixed organizations preferred
Understanding of financial forecasting, commercial support, and business operations processes
Working knowledge of CDMO business operations and customer program environments preferred
Strong organizational skills with ability to manage multiple priorities
Analytical mindset with attention to detail and data accuracy
Experience using enterprise business systems such as Salesforce, planning tools, or project management platforms

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short
and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Business Manager – Viral Vector Services

Key skills