Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 3–5 business days of submission.
Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date.
Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines.
Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing.
Communicate directly with applicants, residents and site teams to request missing or clarifying documentation.
Partner with property management staff to support timely move-ins and occupancy goals.
Maintain accurate and organized records in property management and compliance systems.
Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers.
Assist in preparing move-in files for investor, state agency, or internal audits.
Contribute to the timely and accurate completion of required annual compliance reports, as assigned.
Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards.
Provide guidance to site teams on program requirements and compliance processes as needed.
Take on additional projects and duties as assigned to meet business needs.
Requirements
High School Diploma or GED
Must have 3-4+ years of Affordable housing compliance experience.
Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines.
Excellent communication and customer service skills when working with applicants, residents, and colleagues.
Experience with property management or compliance software preferred (e.g., Yardi, Rent Café).
Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn.
Alignment with Roers Companies’ core values: Passion – care deeply about your work and the people you serve. Work Ethic – reliable, accountable, and committed to results. Teamwork – collaborative, communicative, and focused on shared goals. Integrity – committed to honesty, fairness, and ethical decision-making. Ownership Mindset – proactive, solution-oriented, and accountable for outcomes.
Benefits
Health Plans
Medical, dental, vision, FSA, and HSA
Family Leave
Paid birth & bonding leave
Employer Paid Benefits
Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability
Additional Voluntary Benefits – Life Insurance, AD&D, long-term disability, critical illness, and accident insurance
401(K)
3% company contribution, 100% vested after 2 years of employment
Competitive PTO
3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement
Health and Wellness
fitness membership reimbursement program
Free stays in Roers’ properties guest suites
Rent Discount
20% discount for employees living in Roers Companies properties
Employee Referral Bonus Program
$2,500 referral bonus paid once referred candidate completes 60 days of employment
Charitable Match Program – Roers matches employee donations to charitable organizations