About this role
Role Overview
- Lead Allstate’s social engagement strategy
- Build brand affinity through meaningful interactions
- Own engagement operations and monitor brand safeguarding
- Guide team for authentic consumer engagement
- Act as subject matter expert for Sprinklr
Requirements
- 5+ years of experience in social media-focused roles
- Hands-on experience with enterprise social platforms and listening tools; Sprinklr expertise required
- Strong understanding of social platforms, culture and reputation dynamics
- Ability to translate listening data into clear, actionable insights
- Strategic thinker with strong operational execution
Benefits
- Health insurance
- 401(k) matching
- Equipment allowances
- Work from home equipment
- Monthly connectivity reimbursement