Manage client intake processes from referral through onboarding
Communicate professionally with families, caregivers, and internal team members
Collect, review, and maintain intake documentation and client records
Guide families through the intake process and explain agency procedures
Coordinate appointments, assessments, and onboarding activities
Process payroll accurately and in a timely manner
Maintain payroll records and assist with payroll-related inquiries
Ensure payroll and intake documentation is complete and accurate
Maintain and update records within CentralReach and payroll systems
Support administrative operations and workflow management
Prepare reports, track documentation, and maintain organized records
Assist with additional administrative, intake, and payroll-related tasks as required

Bachelor’s degree (BA/BS) highly preferred
Previous experience in intake coordination, payroll administration, healthcare administration, or administrative support required
Experience processing payroll required
Experience using ADP payroll software required
Experience using CentralReach preferred
Strong communication and interpersonal skills required
Must be well spoken, professional, and present well
Strong adaptability and ability to learn new processes quickly required
Excellent organizational and multitasking abilities required
Strong attention to detail and administrative accuracy required
Ability to manage multiple responsibilities simultaneously required
Strong problem-solving and follow-up skills required
Experience working within healthcare, ABA services, or behavioral health environments preferred
Ability to work independently in a remote environment
Reliable internet connection and a suitable home office setup

Intake, Payroll & Administrative Coordinator

Key skills