Lead and manage resources for efficient and effective program or work effort(s) management.
Responsible for departmental program oversight including mentoring and directing program and/or teams of project managers.
Ensure execution of efforts are aligned and integrated with corporate and line of business strategies.
Support cross-functional teams in the development and execution of change plans.
Accountable for the development and integration of multiple business programs to achieve strategic business goals.
Manage program scope, schedule, and budget.
Provides consultation to program executives and makes recommendations for process improvements.
Build and manage a team of employees for assigned functional area through ongoing execution of recruiting, development, retention and performance management activities.

Bachelor's degree; OR 4 years of relevant education and/or experience.
8 years project and/or program management experience, including experience defining a new program and/or managing large scale projects.
3 years of direct team lead or management experience.
Demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts.
Advanced understanding and demonstrated application of risk management policies and procedures.
Comprehensive knowledge of program management methodology and techniques and program performance evaluation.
Proficient experience in USAA's change management methodology or similar industry change management methodology.
Extensive experience developing, maintaining, and reporting on large cost work effort(s)/program budgets.

Director, Underwriting Strategy and Capabilities – Program Manager

Key skills