Key skills
CloudAIClaudeGeminiAnalyticsAgileCommunicationSales
About this role
Role Overview
- Partner with senior stakeholders to diagnose performance gaps using data and AI-powered analytics
- Recommend learning solutions tied to clear business outcomes
- Lead the design of evidence-based learning grounded in adult learning and cognitive science
- Apply AI across the design lifecycle ensuring quality and accuracy
- Build AI-enabled modalities including role-play partners and adaptive simulations
- Rapidly prototype and iterate using AI tools to compress design cycles
- Define success metrics and interpret outcomes with AI-assisted analytics
- Manage complex, multi-stream projects using Agile principles
- Lead cross-functional initiatives and coach peers
Requirements
- BA/BS required; advanced degree in Instructional Design, Learning Sciences, Cognitive Science, Educational Technology, or related field preferred
- 10+ years designing measurable, experiential learning for technical sellers or Solution Engineers in corporate environments
- 3+ years integrating AI into learning experiences
- Working knowledge of AI components to partner effectively with AI Engineers
- Track record of selecting evidence-based strategies that delivered measurable business results
- Experience as a performance consultant partnering with senior stakeholders
- Proven team performance that strengthened business outcomes
- 7+ years building task-based learning experiences for technical sales or Solution Engineering roles preferred
- Advanced application of cognitive science, design thinking, and experiential learning preferred
- Hands-on fluency with AI tools such as ChatGPT, Claude, Gemini, Copilot, Synthesia preferred
- Proficiency in Articulate 360, Adobe Creative Cloud, and Camtasia; AR/VR experience strongly preferred
- Experience with an LMS and SCORM/xAPI tools; familiarity with LXPs and adaptive learning systems a plus
- Strong storyboarding and visual design skills
- Excellent writing and communication skills
- Strong performance consulting, presentation, and executive communication skills
Tech Stack
- Cloud
Benefits
- Medical, dental, and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program for exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Additional paid time away for family issues
- Optional 10 paid days per full calendar year to volunteer
- Eligibility for annual bonuses for non-sales roles
- Performance-based incentive pay for sales roles