Public Relations Operations Manager – Contract

Role Overview

• Serve as an operational lead across multiple PR initiatives, ensuring projects remain on track from planning through execution
• Translate meetings, discussions, and stakeholder feedback into actionable project plans with clear owners and timelines
• Anticipate risks, bottlenecks, and resource gaps, proactively escalating concerns and proposing solutions
• Review deliverables and identify inconsistencies, errors, or opportunities for improvement before stakeholder review
• Apply brand guidelines and campaign objectives to ensure work meets quality standards
• Identify opportunities to improve workflows, communication processes, and team efficiency
• Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward
• Provide day-to-day project management support to the PR Managers and Head of PR + Influence
• Own and maintain project timelines, workbacks, trackers, status reports, and action plans across multiple concurrent initiatives
• Coordinate cross-functional deliverables to ensure projects remain on schedule and stakeholders remain aligned
• Own meeting documentation and follow-up, translating discussions into actionable next steps with clear ownership and timelines
• Support campaign planning and brainstorming sessions, documenting recommendations, requirements, and project deliverables
• Build and maintain project trackers, contact databases, asset repositories, and reporting dashboards
• Assist in preparing, routing, and tracking approvals for messaging documents, media materials, and campaign assets
• Maintain visibility across all active workstreams and proactively communicate status updates, risks, and dependencies
• If local: Provide in-person event support for NYC-based activations, press events, agency meetings, and brand experiences
• Manage end-to-end product seeding programs, including inventory coordination, shipment tracking, reporting, and stakeholder communication
• Partner with cross-functional teams to ensure activation and seeding efforts align with broader campaign priorities
• Partner directly with agency teams, serving as a key point of coordination for project communications, asset routing, timelines, and feedback management
• Track earned media performance and campaign KPIs across PR initiatives
• Compile reporting, media coverage, insights, and campaign highlights for internal and client-facing presentations
• Support post-campaign recaps by documenting key learnings, performance outcomes, and recommendations

Requirements

• Bachelor's degree in Communications, Marketing, Business, Public Relations, or a related field
• 4–7 years of experience in project management, account management, communications, public relations, integrated marketing, or a related field
• Demonstrated experience managing complex projects across multiple stakeholders and workstreams
• Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions
• Exceptional organizational skills with strong attention to detail and follow-through
• Proven ability to independently manage priorities and drive work forward with minimal oversight
• Excellent written and verbal communication skills
• Experience working cross-functionally with agencies, vendors, clients, and internal teams
• Proficiency in Google Workspace and project management tools such as Asana, Monday.com, Airtable, Smartsheet, or similar.

Benefits

• Flexible, remote-first environment
• Opportunities for in-person collaboration and events