Key skills
Communication
About this role
Role Overview
- Create a friendly guest experience
- Help guests find what they need and resolve issues
- Support team efforts and assist peers
- Work with HR leader to address staffing needs
- Lead focused recruiting efforts
- Support team member and leader training needs
- Be expert resource for scheduling systems and pay practices
- Follow company compliance policies to mitigate risk
- Demonstrate a culture of ethical conduct and compliance
Requirements
- Welcoming and helpful attitude toward all guests and team members
- Ability to communicate on multiple frequency devices and operate handheld scanners
- Effective communication skills
- Work independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step processes
- Capability to remain focused and composed in a fast-paced environment
Benefits
- Health insurance
- 401(k)
- Employee discount
- Paid sick leave
- Paid national holidays
- Paid vacation