About this role
Role Overview
- Providing first line support to panel introducer firms
- Handling inbound calls and making outbound calls
- Reviewing Asset Finance lending opportunities and providing indicative terms
- Provide cover to Business Development Managers including telephone and email support
- Handling of Customer Services enquiries and liaison with the department
- Assist the broker panel with issue resolution
- Work closely with all areas of Allica to drive effective delivery
- Undertake regular chasing of cases in the Asset Finance pipeline
- Manage the onboarding of new to Bank introducer firms
- Assist in managing the Bank’s Introducer Panel
- Organisation of, and participation in, regional events and corporate gifts
- Monitor competitor activity and provide feedback to management
- Ensure full compliance with Allica's policies
Requirements
- Be capable of working in a fast-paced environment
- Have resilience and energy for collaborating with others
- Have confidence, creditability, and highly developed interpersonal skills
- Able to bring people together in a constructive way
- Clear and independent thinker, logical, analytical, and structured in approach
- Prepared to win support for their views through reasoned persuasion
- Pragmatic and astute
- Be a ‘doer’
- happy to roll sleeves up as needed
- Demonstrate an ability to analyse and review financial accounts
- Sound product knowledge of commercial banking products
- Excellent understanding of Asset Finance lending and Credit Risk
- Experienced in reviewing Asset Finance lending opportunities
- Knowledge of the Asset Finance Broker market
- Evidence of quality relationship management skills
- Organisational and time-management skills
- Strong technical skills, especially MS Excel, PowerPoint, SharePoint, Outlook
- Excellent communicator
- well developed numeracy and written skills
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave