Utilize multiple communication methods to connect with operators interested in joining the network, explain the Flexe network model, vet operator capabilities, and guide them through onboarding activities
Ensure a positive onboarding experience for prospective operators
Facilitate execution of Flexe:operator legal agreements
Capture accurate account, contact and facility information during onboarding
Monitor engagement post-onboarding
Contribute to drafting and delivering pre-launch and ongoing communications that drive awareness and understanding
Directly incentivize engagement with tools and population of attribute sets, while contributing to scalable incentives to drive this holistically
Act as trainer, and address any questions or concerns arising from use of the portal
Monitor & report on data completion, accuracy, and timeliness of updates within the portal
Deliver, and execute on, recommendations to improve operator experience and internal KPIs
Proactive engagements with a target set of 3PL operators, with the intent to gain buy-in and execute successful onboardings
Support of Network Development ‘sourcing’ activities, conducting supplemental sourcing as needed
Act as primary point of contact for general inquiries from network operators regarding Flexe, utilizing internal resources to deliver helpful responses
Develop general competencies with Flexe’s suite of proprietary and 3rd party tools
Contribute to improving artifacts, processes, and products tied to all job responsibilities
Engage with internal teams and the network to advance referral projects, as needed
Utilize Flexe tools to drive visibility and speed of outcome for all parties
Requirements
Bachelor’s degree or equivalent combination of education and experience
3+ years experience in Supply Chain, ideally with specific 3PL Warehousing experience
Knowledge of distribution and fulfillment warehouse operations required
Ability to credibly interface with warehouse leaders on a tactical/operational level
Excellent communication skills in a remote environment: leading video conferences and driving projects forward via email, as examples
Proficiency in Office, principally Excel and PowerPoint or Google suite principally Sheets and Slides
Must be authorized to work in the US without restriction. We will not be sponsoring visas for this role at this time.
This is a hybrid position in Flexe’s Seattle HQ Tue-Thu most weeks.