Customer Relationship Analyst Jr – Customer Support

Role Overview

• Assist customers via phone, email, chat, or WhatsApp;
• Resolve questions and record interactions with care and efficiency;
• Forward requests to the appropriate departments;
• Ensure a positive experience from start to finish!

Requirements

• Good written and verbal communication;
• Patience and empathy;
• Organization and attention to detail;
• A desire to delight our customers with exceptional service;