Account Executive, Inside Sales

Role Overview

• Manage a portfolio of clients to identify potential service improvements, strengthen relationships, and identify sales opportunities
• Identify upsell, cross-sell, and new business opportunities
• Contact clients to assess performance and opportunities, conducting negotiations and renegotiations
• Create metrics and best practices to anticipate potential churn and work on reversing it
• Analyze portfolio KPIs and send performance reports to key clients
• Interface with the technology team for the sale and implementation of new products and solutions.

Requirements

• Knowledge of Salesforce
• Strong analytical ability and proficiency in Excel
• Knowledge of customer service and satisfaction techniques (NPS)
• 1–2 years of experience and knowledge of sales techniques and methodologies
• Results-oriented with a strong focus on closing deals
• Excellent communication and interpersonal skills
• Ability to manage your own schedule, activities, targets, and results
• Proactive attitude toward continuous learning and improvement
• Resilience to meet targets and solve problems.

Benefits

• 💸 Fixed base salary
• 💰 Variable compensation *
• 📈 Profit sharing (PLR) *
• 🏥 Health and dental plan with copayment
• 🩺 Hospital Virtual Verde: 24/7 telemedicine team
• 💊 Medication subsidy
• 🍽️ Meal voucher and/or grocery allowance
• Pluxee*
• 👶 Childcare assistance (for children up to 5 years and 11 months)
• 💙 Support for employees with a child with disabilities
• 🛡️ Life insurance
• ⛽ Fuel allowance or commuting assistance *
• 🏠 Home office allowance *
• 🎁 Welcome kit for new parents
• 🏢 SESC partnership *
• 📚 Education benefit
• Internal self-development platform (Studa and Stone Library)
• 🧠 Acolhe360º
• Emotional support (free)
• 💆 Quick massage and on-site clinic *