Writing and refining survey questions, ensuring every item is clear, unbiased, and earns its place in the instrument
Drafting recruitment emails, reminders, and follow-up sequences that actually get students to respond, with attention to subject lines, opening hooks, length, and call to action
Turning raw survey responses into narratives, briefs, and sales-ready outputs that commercial teams can take into client conversations
Editing and improving copy across research touchpoints, from participant-facing comms to internal write-ups, holding a consistent voice and standard
Providing support for ad-hoc research requests and reports
Running end-to-end logistics for qualitative and quantitative research, including participant recruitment, scheduling interviews, and organising focus groups and prizes
Deploying surveys, monitoring response rates, and ensuring accurate sampling and timely completion
Maintaining meticulous records of participants, consent documentation, and survey responses, with full compliance to data protection standards
Keeping trackers, schedules, and project documentation accurate and up to date so nothing slips
Collaborating closely with the insights team to ensure insights are accurately captured, well written, and actionable

You’ve studied a discipline that demands a lot of writing, such as English, History, Philosophy, Classics, Languages, Journalism, Linguistics, or similar
You can show us writing you're proud of, whether published, academic, student journalism, a substack, a newsletter, or work done on the side
You have an instinct for email copy: you understand why some subject lines get opened and others don't, why some messages get a reply and others get ignored
You have practical exposure to designing or critiquing survey instruments and understand the basics of question types, ordering effects, and writing for clarity rather than ambiguity
You're familiar with survey software like Qualtrics, Typeform, or similar, and with email tools (Mailchimp, Customer.io , Klaviyo, or equivalent) at least at the level of someone who has used them in a serious context
You're highly organised, able to manage multiple projects, timelines, datasets, and writing deadlines accurately, and you take pride in keeping things tidy
You enjoy applying rigorous research methods practically and you see writing not as decoration but as the thing that makes the insight usable
You’re comfortable writing for a variety of audiences, adjusting tone and framing while maintaining clarity and precision.

Graduate Insights Writer, Coordinator

Key skills