Key skills
CommunicationCollaboration
About this role
Role Overview
- Execute searches across multiple booking strategies
- Identify the best available options for each client
- Document complete pricing details
- Build polished, well-structured quotes
- Acknowledge every new client message within 30 seconds
- Maintain proactive, high-touch communication
- Maintain 100% accuracy across all workflow systems
- Escalate VIP, high-complexity, or time-sensitive requests
Requirements
- 2+ years in travel operations, luxury hospitality, or high-touch client service
- Hands-on Sabre GDS experience is mandatory for this role
- Excellent written communication
- Strong attention to accuracy
- Ability to manage multiple client requests simultaneously
- A collaborative mindset
Benefits
- Travel perks: Access to Ascend at-cost booking for personal travel
- Clear career path with merit-based progression
- Performance-based salary increases and bonuses tied to KPI achievement
- Global collaboration with talented teams