Responsible for clinical program management, including program planning, implementation and evaluation.
Promotes the delivery of care, based on the program philosophy.
Responsible for oversight of daily operations related to implementation of the project/program.
Acts as a central coordinator for these two divisions working with central administrative areas.
Designs and coordinates a plan with various leadership members to provide quality medical services.
Tracks key operating statistics and provides management reports.
Aligns staffing levels with clinical demand and service needs.
Monitors dashboards provided from various sources which track volume and analyzes trends across modalities, locations, and providers.
Implements tactical and strategic planning processes to address changes in services and volume, including formulating recommendations in response to requests for changes.
Oversees the development of an efficient and effective organization of professional and support staff to meet the personnel resource needs.
Implements approved changes and formulates, recommends, implements and evaluates policies and procedures required to execute ambulatory care activities.
Requirements
Bachelor's degree.
Large Multispecialty Environment With Knowledge Of Clinical Service Operations (10 Years).
Ability to manage multiple priorities, timelines, and stakeholders simultaneously.
Strong analytical skills with experience interpreting operational, financial, productivity, and workforce data.
Knowledge of healthcare staffing models, physician compensation structures, moonlighting programs, and workforce planning principles.
Excellent written, verbal, and interpersonal communication skills with the ability to build effective relationships across multidisciplinary teams.
Advanced proficiency in Microsoft Excel, Power BI, Tableau, or other data analysis and reporting tools.
Three to five years of progressively responsible experience in healthcare operations, clinical program management, physician practice administration, or workforce management.
Ideally has experience in a radiology practice setting.
Experience coordinating physician and advanced practice provider recruitment, onboarding, credentialing, and retention initiatives.
Experience developing reports, dashboards, and performance metrics to support operational decision-making.
Experience collaborating with Human Resources, Payroll, Credentialing, Quality, and clinical leadership teams.
Experience in an academic medical center, hospital, or large physician practice environment.
Tech Stack
Tableau
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs, and courses.
4 weeks of caregiver leave to bond with your new child.
Family care resources for childcare needs.
Coverage of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.