About this role

Develop and maintain strong internal and external relationships to effectively manage a book of business
Drive customer satisfaction, revenue growth, membership retention, and overall financial performance
Leverage account management strategies to support existing customers across assigned business segments, products, and geographic markets
Manage a portfolio of moderately complex, multi-product accounts while strengthening partnerships and delivering high-quality service
Execute key components of the account team’s business plans for each customer
Consult with internal and external stakeholders to develop innovative ways to retain BOB
Collaborate with team members on case installation to manage the integration of client’s and Aetna’s internal organizations
Provide support on opportunities for new products and services

1-3 years of relevant industry experience
Willingness to travel 10-25% of the time
Developing relationships with broker/consultants and key decision makers
Efficient in Salesforce, Excel, Word, PowerPoint
Life & Health Insurance Producer License or willingness to obtain in first 90 days of employment.
3-5 years of relevant industry experience (preferred)
Multi-functional experience, e.g., account management, sales support, underwriting (preferred)

Account Manager, Large Group

Key skills