Learning and Development Coordinator

Role Overview

• Support the delivery of exceptional learning experiences for our client's coaching and training programs.
• Ensure training platforms, learning resources, onboarding processes, coaching session materials, reports, and client communications run smoothly and efficiently.
• Client onboarding & offboarding including setup and coordination.
• Process coaching and training session recordings.
• Design and update presentation materials for workshops and online courses.
• Assist with content research and preparation for training.
• Maintain and update Learning Management Systems (LMS) and internal learning resources.
• Conduct quality assurance checks on new learning content and resources.
• Produce reports on onboarding and learning operations.
• Manage client communications related to learning.

Requirements

• 2+ years of experience in Learning & Development, Training Coordination, Operations Support, Project Coordination, or a similar role.
• Experience working with Learning Management Systems (LMS) and online learning platforms.
• Strong administrative and organisational skills.
• Excellent written and verbal English communication skills.
• Experience creating presentations and learning materials.
• Proficiency with Canva and Google Workspace tools.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities independently.
• Comfortable learning and navigating new software platforms.
• Strong reporting and analytical skills.
• Experience supporting online training, coaching, or education programs is highly desirable.
• Basic video editing and graphic design skills.

Nice to Have

• Experience with platforms such as UpCoach, Monday.com, GoHighLevel (GHL), Loom, Zoom, or similar tools.
• Exposure to online course creation or instructional design.
• Previous experience working with Australian businesses.