Director, Learning and Development

Role Overview

• Own and operate a portfolio of enterprise talent programs with clear governance, milestones, KPIs, and executive reporting
• Build and manage end-to-end program structures including Graduate & Early Career Programs, Internship Programs, Military & Veteran Hiring Programs, Site Leader Development Programs, Field Learning & Facilitator Networks
• Establish program charters, intake processes, and prioritization frameworks
• Drive weekly and monthly operating rhythms (dashboards, cadence calls, executive updates)
• Ensure consistent execution across regions and sites with clear accountability models
• Oversee development and deployment of enterprise learning programs across leadership and frontline populations
• Act as an executive-level facilitator for leadership development programs, team effectiveness, and culture sessions
• Design and implement site leader capability programs tied to operational performance and engagement
• Partner with operations leaders to embed leadership expectations, culture standards, and talent development practices at the site level
• Drive culture initiatives through learning, leadership behaviors, and structured programs
• Develop and execute the annual learning and talent development roadmap
• Align programs to workforce planning, business growth priorities, and critical capability gaps
• Lead needs analysis and prioritization across functions and regions
• Build and manage program dashboards and success metrics, including pipeline conversion rates, program participation and completion, leadership readiness, and retention
• Provide executive-level updates with clear insights and recommendations
• Continuously improve programs based on data and business outcomes
• Lead and develop a small high-performing L&D and program management team, driving a culture of accountability, execution, and continuous improvement

Requirements

• Bachelor's degree in HR, Business, or related field
• 8–12+ years of progressive experience across learning, talent, or program management
• Proven experience building and scaling structured talent programs (early career, leadership, pipelines)
• Demonstrated success in program management execution (not just strategy)
• Hands-on leader who can design, develop, and deliver impactful results
• Experience supporting high-volume, operational environments
• Strong facilitation and executive presence
• Data-driven mindset with ability to translate insights into action
• Advanced PowerPoint skills

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Opportunity to participate in a company incentive plan