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Bilingual Portuguese IT Support Technician at Groupe Interway | JobVerse
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Bilingual Portuguese IT Support Technician
Groupe Interway
Website
LinkedIn
Bilingual Portuguese IT Support Technician
France
Contract
6 hours ago
$1,998 - $2,000 EUR
No Sponsorship
Apply Now
Key skills
MySQL
Oracle
SQL
SQL Server
About this role
Role Overview
Receive user requests (by phone and e-mail)
Analyze and document the customer's request
Perform an initial remote diagnosis
Triage and resolve incidents by creating and tracking tickets to ensure their closure via our management tool
Support users in the use of their equipment and business applications
Requirements
Self-taught and passionate about IT OR higher education in IT (e.g., BAC Pro SEN, BTS SIO, or DUT in Networks and Telecommunications)
Technical knowledge: proficiency with the Windows environment (Microsoft Office, Windows 7, Windows 10, Windows Server)
Networking, Helpdesk
Good knowledge of databases: SQL Server / MySQL, Oracle
Bilingual in Portuguese
Tech Stack
MySQL
Oracle
SQL
Benefits
Health insurance (employer contribution: 70%)
Meal vouchers worth €9.50
Profit-sharing
Holiday bonus
Gift vouchers
50% public transport reimbursement
Quarterly bonuses
Apply Now
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