Be present in the office, Monday through Friday from 8:30am
5:00pm PT, and be there at times when no one else is for special projects and moves
Keep the Bellevue office running with respect to the day-to-day operations, vendor relationships and associated services, employee health and safety compliance, and facility maintenance
Greet employees, visitors, customers, and vendors, making them feel welcome and comfortable, and creating a positive workplace experience and environment for all
Maintain and manage the conference rooms, keeping them clean, neat, and well stocked
Keep the office tidy, clean, stocked, and organized
Restock all kitchen snacks, drinks and office supplies
Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget
Process and distribute incoming mail and packages and fulfill any shipping requests
Work closely with IT for equipment or accessory requests from employees
Manage the lunch service account
Manage the intercom system and the visitor registration system and implement Lambda’s safety and security protocols
Stay on top of upcoming onsite meetings, including understanding the attendee list, their specific needs, and preparing the space for the meeting
Build relationships with external parties (contractors, suppliers, etc.) and with building management, maintenance, and cleaning staff, including quality control, vendor accountability, and delivering feedback
Work with property management for visitor access and building maintenance requests
Routinely update and maintain the emergency plan and educate employees on emergency protocols and resources
Manage office seating plan and assist with office moves and relocations
Design and deliver inclusive and thoughtful office events and experiences, managing all aspects including planning, communications, food and supply ordering, décor, setup, and cleanup
Answer workplace tickets in a kind and timely manner
Support and provide back-up for the Workplace team
Assist with ad-hoc projects when time allows
Requirements
1-3 years experience in facilities, workplace operations, office administration, or hospitality
Have experience working in a fast paced work environment
Proficiency with G-Suite Products
Genuine passion for supporting others and possesses a positive attitude
Capable of anticipating others' needs and act with patience, kindness, and firmness
Excellent written, non-verbal, and verbal communication skills
Ability to work well with various personality types and are receptive to feedback, while also maintaining a high degree of professionalism and confidentiality
Ability to learn software quickly
Excellent organization, planning, and prioritization skills
Exceptionally strong ownership and can-do attitude with an operational mindset
Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
An eye for detail with regards to all things from process to projects to space to events
The ability to maintain a professional and kind game face even when things aren’t going as planned or desired
A propensity for problem solving quickly and quietly
Tech Stack
Switching
Benefits
Health, dental, and vision coverage for you and your dependents
Wellness and commuter stipends for select roles
401k Plan with 2% company match (USA employees)
Flexible paid time off plan that we all actually use