Key skills
CommunicationNegotiationSales
About this role
Role Overview
- Conduct proactive acquisition and consultative support via telephone and WhatsApp, identifying needs and leading negotiations to closure.
- Manage the entire sales cycle, including post-sale follow-up, ensuring customer satisfaction, loyalty and new opportunities.
- Oversee and maintain a portfolio of clients, acting with empathy and a consultative approach to prevent churn and keep the base active.
- Prospect for new opportunities, analyzing the market and trends.
- Record all interactions and transactions in internal systems, ensuring data accuracy and contributing to commercial targets.
Requirements
- Higher education completed or in progress;
- Experience serving corporate (B2B) clients, preferably in retention and sales roles;
- Proficiency in Microsoft Office;
- Experience with dialer tools;
- Excellent verbal communication skills;
- Flexibility and empathy in customer service;
- Negotiation skills.
Benefits
- Medical and dental insurance;
- Annual variable compensation (PPR);
- Meal and grocery allowance;
- Life insurance;
- Home and auto insurance;
- Family funeral assistance;
- Private pension plan;
- Access to specialized support channels (nutrition, psychology, gynecology, etc.);
- Vaccination campaigns;
- Access to various courses via an educational platform;
- Wellhub;
- Day off;
- Transportation voucher or parking;
- Healthy Pregnancy Program;
- Extended maternity and paternity leave;
- Childcare assistance.