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Front Office Supervisor – Parental Leave Cover at tristar Hotels | JobVerse
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Front Office Supervisor – Parental Leave Cover
tristar Hotels
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Front Office Supervisor – Parental Leave Cover
Recklinghausen, North Rhine-Westphalia, Germany
Full Time
2 hours ago
$3,030 EUR
No Sponsorship
Apply Now
About this role
Role Overview
Coordinate and ensure the smooth operation of the Front Office
Provide a professional and warm welcome and optimal care to our guests
Effectively handle special guest requests and challenges
Manage complaints and claims
Monitor the daily booking/occupancy status and initiate necessary measures
Complete and verify F/O daily tasks according to the applicable shift checklist
Work at the Front Office in operational duties during early and late shifts
Identify training needs and conduct on-the-job instructions and training
Serve as Manager on Duty when assigned
Ensure compliance with all required standards of our franchise partner
Requirements
Relevant professional experience
Coordinate and ensure the smooth operation of the Front Office
Provide a professional and warm welcome and optimal care to our guests
Effectively handle special guest requests and challenges
Manage complaints and claims
Monitor the daily booking/occupancy status and initiate necessary measures
Complete and verify F/O daily tasks according to the applicable shift checklist
Work at the Front Office in operational duties during early and late shifts
Identify training needs and conduct on-the-job instructions and training
Serve as Manager on Duty when assigned
Ensure compliance with all required standards of our franchise partner
Benefits
Recognized as an excellent employer (TOP Employer for SMEs 2018–2025 according to Focus-Business)
A fixed-term employment contract due to parental leave cover
At least 30 days of vacation per year
25% night shift allowance from 22:00 to 07:00
A pleasant working atmosphere
Predictable/plannable working hours
Compensation for overtime worked
Opportunity to contribute to a young company with strong expansion
Comprehensive onboarding in all processes and standards by our experienced triSTARS
Development opportunities to Front Office Manager
A company with strong values and guiding principles
Room for development, personal growth and initiative
Provision and laundering of uniform items
Various employee discounts as part of a corporate offering on events, services and products
Worldwide discounts at IHG hotels
Apply Now
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