Front Office Agent – STARS
Germany
Full Time
2 hours ago
$2,910 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Welcome guests warmly
- Perform guest check-in and check-out
- Receive and process reservation requests
- Responsible for cash handling and accounts receivable control
- Independently perform administrative tasks at the front office
- Contribute to an effective and efficient operational workflow
- Ensure active communication flow between all departments
Requirements
- No prior professional experience required
- Friendly, guest-oriented manner
- Ability to perform check-in and check-out
- Willingness to take responsibility for cash handling and accounts receivable control
- Confident and independent execution of all front office administrative tasks
- Contribute to an effective and efficient operational workflow across early, late and night shifts
- Maintain active communication flow between all departments
Benefits
- Permanent (open-ended) employment contract
- At least 30 days of annual leave per year
- 25% night allowance for hours between 22:00 and 07:00
- Pleasant working atmosphere
- Predictable, planned working hours
- Compensation for overtime worked
- Be part of a young company with strong expansion
- Comprehensive onboarding in all processes and standards by our experienced triSTARS
- A company with strong values and guidelines
- Opportunities for development, personal growth and to contribute ideas
- Career development opportunities to become a Front Office Supervisor
- Provision and laundering of uniform items
- Various employee discounts as part of a corporate offer on events, services and products
- Worldwide discounts at IHG hotels