General Manager – Commercial HVAC

Role Overview

• Makes safety the number one priority at each customer site.
• Develops and implements an execution plan to maximize overall business objectives, and ensure maximum profitability.
• Develops and implements an account management plan for each customer.
• The plan includes the following strategies: communication amongst customer and Company team to identify, manage and share overall best practices and company resources.
• Means to provide business development that expands the customer penetration potentially by sites or offerings.
• Hiring and disciplinary duties for the team.
• Reviews monthly KPIs: customer reports, account receivables and billings by SPE, completed maintenance and repairs.
• Reviews and presents annual plan by site.
• Provides a plan for each site for capital improvements.
• Works with the team to implement improvements as needed.
• Reviews and presents to the SPE boards' status updates as needed.
• Evaluates performance of each account relative to customer satisfaction and provide leadership for performance enhancement and proactive resolution of issues.
• Allocates resources as needed to ensure the team commitments to customers are met.
• Ensures compliance with state, local, and federal legal requirements and operate the business with the highest level of ethics.
• Ensures the quality of work to corporate standards and project requirements.

Requirements

• Bachelor's Degree
• Minimum of 10 years of successful and verifiable experience in P+L Management
• Must have experience in managing multiple customers and sites
• 5+ years' experience and managing multiple sites of a Region or Customer System
• Must understand the company's policies and procedure, create solutions, offer guidance and generally manage the account with minimal strategic guidance from executives
• Must be equally passionate about providing services and promoting safety on the job, and have the knowledge and ability to enforce safety policies within the department
• Must have knowledge of facilities and asset management practices
• Ability to create additional opportunities for business growth through customer management
• Ability to manage profit and losses as well as reporting on quarterly and monthly projections
• Ability to create a reliable financial forecast
• Effective verbal and written communication skills
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
• Versed in the industry and the Company's competitors
• Ability to multitask and perform duties outside of the scope of work when necessary.

Benefits

• ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities
• Health insurance
• 401(k) matching
• Professional development opportunities