Commercial Lines Practice Lead

Role Overview

• Define coverage standards and market approach for each class of business within your product family
• Serve as the final technical reference for complex risk placement, carrier selection, and coverage questions across the retail channel
• Identify coverage gaps and completion needs across our customer base and develop strategies to address them
• Review product materials, agent-facing content, and marketing collateral for regulatory accuracy and E&O exposure before distribution
• Monitor changes in carrier guidelines and market standards that affect your product family and ensure distribution practices remain compliant
• Serve as the internal compliance voice for your product family in cross-functional conversations
• Serve as the primary on-demand technical resource for the agent channel – the person agents reach when a risk is unfamiliar or a placement is complex
• Develop training programs, proficiency benchmarks, and reference tools that elevate agent performance across your product family
• Build the knowledge frameworks that our AI and technology team will use to create scalable agent support tools
• Work alongside our marketing team to develop accurate, compelling product content and campaign strategy for each class of business in your family
• Partner with program managers on new product launches, capacity negotiations, and carrier relationship management within your product family
• Serve as the insurance voice in cross-functional planning conversations, ensuring technical accuracy across product development, marketing, and distribution
• Work directly with our AI and automation team to translate your expertise into scalable technology solutions, workflow automations, intelligent lead routing, and agent support tools
• Serve as the technical knowledge source that our systems team builds on top of, ensuring the intelligence we encode is accurate and commercially sound
• Required to perform other duties as requested, directed, or assigned

Requirements

• 7+ years of P&C insurance experience with genuine breadth across commercial lines – GL, PL, Property, and related lines
• MGA, carrier, wholesale broker, or E&S underwriting background strongly preferred
• Demonstrated ability to evaluate unfamiliar risks and develop subject matter expertise independently – you don't wait for a manual
• Strong working knowledge of compliance considerations, regulatory requirements, coverage adequacy standards, and E&O risk
• Experience developing others – formally through training programs or informally as the person colleagues brought hard questions to
• Ability to translate complex insurance concepts clearly for marketing, technology, and operations teams without losing technical precision
• Comfortable working cross-functionally in a fast-moving, build-from-scratch environment
• Genuine curiosity about the intersection of insurance expertise and technology
• CIC, CPCU, AU, AINS, or similar designation preferred

Benefits

• Health, dental, and vision plans
• Amazing work-life balance with 4 weeks of Paid Time Off
• 10 Paid Company Holidays with 2 floating holidays
• 401K Programs with employer match
• Personal assistance programs for support in a healthy personal and work life